Value Improvement Beats Its Goal
Starting in July 2018, Memorial’s Value Improvement Program (VIP) engaged more than 90 teams from across the healthcare system – clinicians, department leaders, finance staff, just to name a few – to work together to identify new opportunities for Memorial to reduce costs while still providing its nationally recognized brand of high-quality, patient- and family-centered care.
The goal: Find $120 million in cost savings or revenue enhancements by July 2020. (For example, in cases in which a least-expensive medical product is the safest, VIP ensures that Memorial purchases that. In cases in which a more-expensive product is the safest, VIP requires Memorial to renegotiate with the supplier.)
At the end of its first year, VIP accomplished its goal – and then some. The teams identified $93 million in savings, with an additional $30 million scheduled to come to fruition – putting the initiative just over its original $120 million objective.
“I could not be more thrilled with the success we’ve had,” said David Smith, Senior Vice President and Chief Financial Officer. “Finding and implementing these cost-saving opportunities means that Memorial has provided itself an additional four years of profitability – an important step for any responsible steward of taxpayer support, which is what we are.”
While other hospital systems have instituted similar programs, VIP is unusual in that it closely teams up Memorial’s clinical, operational and finance staffs in pursuing the same goal – and in determining how they are going to reach it.
“Everybody brings their expertise to the table,” Mr. Smith said. “It’s a testament to what happens when you get a lot of good minds in one room, who work to find ways Memorial can provide outstanding healthcare in the most cost-efficient way.”
While Memorial’s next iteration of the Value Improvement Program has been temporarily delayed by the coronavirus pandemic, plans are in place to launch it as soon as circumstances allow. “VIP 2.0 will continue to build on ideas from leaders across Memorial to promote a Value Improvement culture throughout the system,” Mr. Smith said.